Most people learn best through experience, which is why new managers often feel ill-equipped to resolve the frustrations, setbacks, conflicts, and concerns of the people on their team. The Management Training Tool Kit includes all the essential tools to help you face even the most advanced leadershi..
Managing people is a tricky business-and managers and small business owners can no longer get by without understanding the essentials of human resources. New questions abound. In our increasingly legal-minded age, how much documentation do we need to keep on each employee What’s the best way to con..
A manager who understands the ins and outs of his company's compensation system is more likely to be able to retain his best people, keep them motivated, and ensure that they continue to produce outstanding results. Written by compensation experts at the Hay Group--one of the most respected consulti..
Your success or failure is reflected in one number: the bottom line. So you'd better get a handle on the numbers that influence it. The Manager's Pocket Calculator gives you the essentials of budgeting and forecasting, financial analysis, reporting, interest and rate-of-return calculation, statistic..
Foreword by C.K. PrahaladSome leaders are tough as nails, like a leather-hided reptile. Others are warm, like a fur- covered mammal. But the best leaders exhibit crucial attributes of both -- and emphasize them as particular circumstances dictate.Those who can achieve this combination have the poten..
In his landmark book The ROI of Human Capital, Jac Fitz-enz presented a system of powerful metrics for quantifying the contributions of individual employees to a company's bottom line. The New HR Analytics is another such quantum leap, revealing how to predict the value of future human capital inves..
This friendly guide is full of field-tested help for novice supervisors.Moving up to a supervisory position should be cause for celebration, not exasperation. Yet many first-timers are unprepared for the demands of this new role. They quickly become overwhelmed -- to the detriment of the organizatio..
Every business process in every organization can be made better, more efficient, more flexible and more adaptable to changing needs. Business process improvement (BPI) can drive substantial bottom-line increases, ultimately accelerating the revenue cycle. "The Power of Business-Process Improvement" ..
Project management is renowned for streamlining processes and keeping initiatives on track in a wide array of industries. Executives in the most forward- thinking businesses are taking project management beyond specific projects in manufacturing, product development, and IT, and adopting its powerfu..
For businesspeople who have been saddled with the responsibility of managing a complicated project, expert help is now here.Based on standards established by the Project Management Institute, this completely updated edition of The Project Manager's Partner teaches newcomers the essential skills, kno..
The Property Management Tool Kit goes beyond the basics, giving you all the guidance, you need to successfully manage your properties, avoid pitfalls, and make a profit.Making money through real estate investments isn't as simple as buying up property and hoping for the best -- you must know what yo..
This invaluable resource provides you with tools and techniques to make big money by prospecting For-Sale-By-Owner properties.According to the National Association of Realtors, 86% of new real estate agents don’t make it past their first year. The majority give up due to frustration and the overwhel..
We all know that people--not cash, buildings, or equipment--are the lifeblood of any business enterprise. Yet, astonishingly, there has never been a reliable way to quantify the contribution of human capital to corporate profit ... until now. This new book offers a rare blend of management expertise..
Every workplace is filled with potential hazards, and it is the role of every company to assure its employees a safe environment. Now, internationally recognized experts on workplace safety J. J. Keller and Associates have created an information-packed desk reference which gives safety managers must..
Product DescriptionTodays sales managers face a tough challenge. They must be more productive than ever while relying more on partners and technology with reduced resources in the field. And with fewer, larger customers, every decision becomes more important -- and riskier. The Sales Managers Succes..
Product DescriptionEvery company hopes to get better prices, better service, and more predictable behavior from their suppliers. Now, the developer of the STeP (Systematic Technology for Procurement) System has provided purchasing executives with a complete guide to logically systemizing their compa..
Government law attorney Steven J. Koprince teaches you to concentrate on the crucial but complex Federal Acquisition Regulation (FAR) and other rules required for keeping contracts alive and avoiding penalties.Each year, the federal government awards billions of dollars in small-business contracts. ..
The purchasing function is in the middle of unprecedented change. The transformation is being driven by globalization in consumer and supplier markets, as well as by rapid technological advances that facilitate procurement on any scale.The Sourcing Solution offers a clear overview of the new tools o..
Business is like life. It's a game where the streetwise and streetsmart triumph over the unskilled and unprepared. In The StreetSmart Negotiator, readers will learn the tips, tactics, and techniques the street-savvy pros use to negotiate and win the game of business.Filled with compelling tips and t..
What does it take to build a successful corporate alliance The dramatically high failure rate -- estimated at 60 to 75% -- suggests that alliance managers often lack the knowledge and skills to determine strategic fit, negotiate win-win agreements, align organizational cultures, and -- perhaps most..
This helpful guide provides practical advice to guide team coaches, leaders, and members to high-performance results.Workplace teams learn to function as effective units when they have the tools and techniques to be greater than the sum of their parts. Filled with bullet points to make tips and stra..
"Of all the challenges faced by organizations today, team-building ranks as one of the biggest--and most critical. With organizations increasingly dependent on high-performance teams for virtually every imaginable activity, teamwork has become a major business strategy--and getting teams to work an ..
International trade is packed with opportunities--and loaded with perils. Now businesspeople can successfully navigate the highly complicated, potentially risky exporting arena with this easy-to-read, step-by-step manual.The Ultimate Guide to Export Management covers all the fundamental skills and k..
Why market and sell to people only in the "real world.,." when there's a "Second Life" filled with unlimited possibility for profit A comprehensive, in-depth guide to the opportunities in this new marketplace, "The Second Life Business Builder" gives readers practical tips and strategies for creati..
This guide shows consultants how to create value for clients and become their "consultant of choice". Many consultants have fallen into habits and behaviours that give the profession a bad name. This book shows how to develop behaviours that win clients' loyalty and respect. This text provides the a..