As a young man, Earvin “Magic” Johnson admired his father and other small-town entrepreneurs who created jobs and served as leaders in his Midwestern community. He worked for them, watched them, and his interest in building communities through economic development grew even while his basketball care..
How will artificial intelligence change our world within twenty years A WALL STREET JOURNAL, WASHINGTON POST, AND FINANCIAL TIMES BEST BOOK OF THE YEAR • “This inspired collaboration between a pioneering technologist and a visionary writer of science fiction offers bold and urgent insights.”-Yann Le..
Do you have too much month at the end of your money Is your credit card screaming for relief Are you tired of robbing Peter to pay Paul . . . whoever they are Meet Steve and Annette Economides. They’ve been called cheapskates, thriftaholics, and tightwads, but in these tough economic times, Steve ..
NEW YORK TIMES BESTSELLER • “This fresh, uplifting book is filled with ideas for improving our organizations and our lives.”-Adam Grant, #1 New York Times bestselling author of Think Again and host of the podcast WorkLife“With his characteristic blend of academic rigor and twinkle in the eye, Shawn ..
The intimate, fly-on-the wall tale of the decline and fall of an America iconWith one notable exception, the firms that make up what we know as Wall Street have always been part of an inbred, insular culture that most people only vaguely understand. The exception was Merrill Lynch, a firm that revol..
“It’s not the magic that makes it work; it’s the way we work that makes it magic.”The secret for creating “magic” in our careers, our organizations, and our lives is simple: outstanding leadership-the kind that inspires employees, delights customers, and achieves extraordinary business results.No on..
In this completely revised and updated edition of the customer service classic, Carl Sewell enhances his time-tested advice with fresh ideas and new examples and explains how the groundbreaking “Ten Commandments of Customer Service” apply to today’s world.Drawing on his incredible success in transfo..
A news-breaking account of the global stock market's subterranean battles, Dark Pools portrays the rise of the "bots"--artificially intelligent systems that execute trades in milliseconds and use the cover of darkness to out-maneuver the humans who've created them.In the beginning was Josh Levine, a..
Dialogue provides practical guidelines for one of the essential elements of true partnership--learning how to talk together in honest and effective ways. Reveals how problems between managers and employees, and between companies or divisions within a larger corporation, stem from an inability to con..
NEW YORK TIMES BESTSELLER • More than one million copies sold! Essentialism isn’t about getting more done in less time. It’s about getting only the right things done.Featuring the new Essentialism 21-Day Challenge • “A timely, essential read for anyone who feels overcommitted, overloaded, or overwor..
From the author of the acclaimed book Fierce Conversations comes the antidote to some of the most wrongheaded practices of business today.· “Provide anonymous feedback.”· “Hire smart people.”· “Hold people accountable.”These are all sound, business practices, right Not so fast, says leadership visi..
New York Times bestselling author Ram Charan gives business leaders the guidance they need to succeed in a world in which economic power has shifted.The global tilt is nothing less than an irreversible shift of economic power-jobs, wealth, and market opportunities-from a small part of the world to i..
"Stephanie Palmer delivers clear, useful advice on how to successfully move the good idea in your head into the other heads in the room. It is hard to think of a more valuable skill."--Peter Kaufman, CEO, Glenair Inc.Former MGM Director of Creative Affairs Stephanie Palmer reveals the techniques use..
Good Strategy/Bad Strategy clarifies the muddled thinking underlying too many strategies and provides a clear way to create and implement a powerful action-oriented strategy for the real world.Developing and implementing a strategy is the central task of a leader. A good strategy is a specific and c..
WALL STREET JOURNAL, LOS ANGELES TIMES, AND USA TODAY BESTSELLER • Anyone-even you!-can learn how to harness the power of humor in business (and life), based on the popular class at Stanford’s Graduate School of Business.Don’t miss the authors’ TED Talk, “Why great leaders take humor seriously,” onl..
“I have observed several hundred salespeople who were taught to use deceptive practices like ‘bait and switch’ and encouraged to play negotiation games with customers... In the same industry, I have observed countless people who had been taught to sell with high integrity. Ironically, their customer..
In the boldest expose on the nature of power since Machiavelli, celebrated Jungian therapist James Hillman shows how the artful leader uses each of two dozen kinds of power with finesse and subtlety. Power, we often forget, has many faces, many different expressions. "Empowerment," writes best-selli..
The unusual, frequently outrageous autobiography of one of the great business geniuses of our time, Richard Branson.In little more than twenty-five years, Richard Branson spawned nearly a hundred successful ventures. From the airline business (Virgin Atlantic Airways), to music (Virgin Records and V..
Everyone has a boss. And anyone who has aspired to move up the corporate ladder knows that their relationship with those they report to is crucial. In Managing Up Rosanne Badowski offers a straightforward, entertaining, no-holds-barred account of what it takes to make your relationship with your bos..
Product DescriptionPractical ideas from the best brains in BusinessA sharp, jargon-free guide to the core curriculum of an MBA program, MBA in a Book shows how to master the big ideas of business and use them in a practical way to build and enhance career success.“In the world of business, ideas mat..
Since the mid-1960s, Alvin and Heidi Toffler have predicted the far-reaching impact of emerging technological, economic, and social developments on our businesses, governments, families, and daily lives. In REVOLUTIONARY WEALTH, they once again demonstrate their unparalleled ability to illuminate cu..
NATIONAL BESTSELLERPOM Wonderful. FIJI Water. Teleflora. The Franklin Mint. Lynda Resnick's marketing triumphs read like an encyclopedia of branding. She is the smartest and hardest-working marketing brain in the business - the kind of marketer who can sell "ice sculptures to Eskimos." But her brill..
Start with No offers a contrarian, counterintuitive system for negotiating any kind of deal in any kind of situation-the purchase of a new house, a multimillion-dollar business deal, or where to take the kids for dinner.Think a win-win solution is the best way to make the deal Think again.For years..
Be more effective with less effort by learning how to identify and leverage the 80/20 principle: that 80 percent of all our results in business and in life stem from a mere 20 percent of our efforts.The 80/20 principle is one of the great secrets of highly effective people and organizations.Did you ..
IDEO, the widely admired, award-winning design and development firm that brought the world the Apple mouse, Polaroid's I-Zone instant camera, the Palm V, and hundreds of other cutting-edge products and services, reveals its secrets for fostering a culture and process of continuous innovation.There i..