Tags: 9780073404844, McGraw-Hill/Irwin, Futrell, Charles, Paperback
ABCs of Relationship Selling
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Estimated delivery time 7-14 days.
International delivery time 2 to 4 weeks.
Estimated delivery time 7-14 days.
International delivery time 2 to 4 weeks.
ABC’s of Relationship Selling through Service 11e trains readers on a specific, yet generic, step-by-step selling process that is universal in nature. This edition presents a sales process or system in a logical sequence, more than any other text in the market: from planning and the approach, to closing and follow-up for exceptional customer service. The goal of this text has always been to demonstrate to students the order of steps within the selling process; provide numerous examples of what should be in each step; and how the steps within the selling process interact with one another. This market leader text brings a comfortable and familiar approach to the Selling discipline.
Author: Futrell, Charles
Publisher: McGraw-Hill/Irwin
Binding: Paperback
Language: English
ISBN-10: 0073404845
ISBN-13: 9780073404844
Author: Futrell, Charles
Publisher: McGraw-Hill/Irwin
Binding: Paperback
Language: English
ISBN-10: 0073404845
ISBN-13: 9780073404844